Sarah Simmons
Case Study
What is your name & Business name?
Sarah Simmons from Hope Floats Homecare
What factors motivate you and keep you passionate about running your business?
Purpose-driven work: I’m deeply motivated Knowing that what I do contributes to something meaningful—whether it’s improving lives, or creating opportunities—gives me a strong sense of direction and fulfillment.
Positive impact on others: Seeing the positive difference my work makes for clients, staff. Whether it’s helping someone feel supported, empowering a team, those moments of impact are incredibly rewarding.
Continuous learning and growth: I thrive on challenges and the opportunity to evolve. Running a business means constantly adapting, refining strategies, and learning from both successes and setbacks.
Building something lasting: There’s a deep satisfaction in nurturing something from the ground up—watching it grow, shaping its culture, and creating a legacy that reflects my values.
Connection and collaboration: Working with passionate people, exchanging ideas, and building strong relationships mentoring, leading, and learning from others—is a major source of motivation.
What problems have we solved for you since we started working together?
Since we began working together, you’ve helped me resolve countless challenges that were previously overwhelming and time-consuming.
MYOB issues: You provided clarity and hands-on support in untangling long-standing MYOB complications, which significantly improved my financial reporting and confidence in the system.
Navigating new software
(Xero): Transitioning to Xero felt daunting at first, but your guidance made the process seamless. Your training and troubleshooting have helped me feel fully equipped to manage day-to-day tasks and reporting.
Tax, BAS, and Superannuation: These areas used to be a major source of stress. Your expertise has ensured everything is accurate, compliant, and submitted on time—giving me peace of mind and freeing up time to focus on growing the business.
Your support has been invaluable, and I genuinely appreciate the proactive, knowledgeable approach you bring to every interaction.
What has been your top two favourite things about working with us so far and explain why?
Eg. Easy to communicate, explains things to me in a way I understand and always happy to explain
Two of my favourite things about working with your team are the clear, approachable communication and the exceptional level of support you consistently provide.
Clear and supportive communication: Georgia, in particular, has been incredibly personable and easy to talk to. She explains things in a way that’s easy to understand, no matter how complex the topic, and is always happy to walk me through anything I’m unsure about. That kind of clarity and patience makes a huge difference.
Above-and-beyond support: Georgia’s accommodating nature and genuine care make her an absolute pleasure to work with. She consistently goes above and beyond—whether it’s responding promptly, anticipating needs, or offering thoughtful solutions. Her dedication has made a real impact on how smoothly things run on my end.
Working with your team has been both reassuring and empowering, and I truly value the partnership. Completely restored my faith in accountants.
What would you say to other business owners who are on the fence about working with us?
Two of my favourite things about working with your team are the clear, approachable communication and the exceptional level of support you consistently provide.
Clear and supportive communication: Georgia, in particular, has been incredibly personable and easy to talk to. She explains things in a way that’s easy to understand, no matter how complex the topic, and is always happy to walk me through anything I’m unsure about. That kind of clarity and patience makes a huge difference.
Above-and-beyond support: Georgia’s accommodating nature and genuine care make her an absolute pleasure to work with. She consistently goes above and beyond—whether it’s responding promptly, anticipating needs, or offering thoughtful solutions. Her dedication has made a real impact on how smoothly things run on my end.
Working with your team has been both reassuring and empowering, and I truly value the partnership. Completely restored my faith in accountants.